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  1. Support Engineer

    Atlassian helps teams turn ideas into reality with JIRA and Confluence - our world class collaboration tools. We're looking for Support Engineers to join us in Austin and be part of a growing team that has one goal: Making our customers awesome! Responsibilities This isn't your typical Support gig. You will have the responsibility of working with a wide range of customers, from start-ups to large corporations, to help identify and resolve product issues. Atlassian is a growing company and there's a ...

  2. Dev Tools Support Manager

    Responsible For: This role is accountable for managing a team of approximately eight Support Engineers in Austin, San Francisco and Sydney. This role includes handling all matters of the team's work needs, the day-to-day operations of supporting our customers and ensuring we are providing legendary service. The role will also be responsible for interfacing with Product Managers and Tech Leads to ensure that the Support relationship is strong, and prepares and anticipates the operational needs in ...

  3. Sales & Marketing Account Management Support Part-Time Position

    MicroMain Corporation, a supplier of maintenance and facility management software, is seeking an Account Management Support Specialist to assist our marketing staff and inside sales department with the implementation of Salesforce, a premiere CRM system. The ideal candidate will be reliable, detail-oriented, a self-starter, have excellent computer / system / database skills. This person will gain exposure to and experience with Pardot (marketing automation) and Salesforce (CRM). This is primarily an ...

  4. Developer/Application Support Engineer

    JOB DESCRIPTION Liquidation Channel is looking for a Developer/Application Support Engineer for a Full-Time position with availability to work on all shifts. This position will be responsible for providing operations support to the software engineering team and IT during the development cycle, and ensuring production applications perform at a level consistent with Liquidation Channel’s 24/7 operational needs. JOB RESPONSIBILITIES Create reports day-to-day; code, test and implement solutions. ...

  5. Technical Support Technician

        Hello,   My name is Courtney and I represent The Fountain Group.  We are a national staffing firm and are currently seeking an  Technical Support Tech for a prominent client of ours.  This position is located in Marble Falls, TX.  Details for the positions are as follows:   Job Description:   • Provide sound technical solutions and recommendations to meet business needs. • Utilize good communications skills when interacting with users, co-workers and guests. • Follow set procedures to ...

  6. System Support Technician

    PMCS Services is an Austin based company and Prime vendor to State of Texas DIR IT staffing. We have a contracting opportunity with one of our clients at Austin, TX. Working Title: System Support Tech 1 ITSAC Level Description: Technical Support - Provides assistance in the design, development, and maintenance of various system applications. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Maintains the necessary security controls over ...

  7. Customer Support Installations Agent

      Responsibilities:  Installations agents are responsible for providing step by step instructions and technical support over the phone to customers who are self-installing their new home security system. Using excellent communication skills, attention to detail, and patience, agents need to provide verbal instructions to customers without being able to see what the customer is doing and help them understand the step by step instructions of installing each security sensor, programming the control ...

  8. Customer Service Support

     Responsibilities: The L2 agent will need to be proficient in hardwire equipment. Day to day activities include taking inbound calls for customers who specifically have takeover devices and hardwired connection systems. You will also work with our Protect America technicians to ensure quality and completion of onsite projects.  Responsibilities also include camera troubleshooting and interactive account creation. This position works 5 days a week and includes 1 weekend day. Training can take up to 4 ...

  9. Customer Service Support

     Responsibilities: The L2 agent will need to be proficient in hardwire equipment. Day to day activities include taking inbound calls for customers who specifically have takeover devices and hardwired connection systems. You will also work with our Protect America technicians to ensure quality and completion of onsite projects.  Responsibilities also include camera troubleshooting and interactive account creation. This position works 5 days a week and includes 1 weekend day. Training can take up to 4 ...

  10. IT Support

    This position will provide end-user support for computer desktops, peripherals, and IT services by installing, monitoring, diagnosing, repairing, maintaining, and upgrading desktop hardware, software, and peripheral equipment to ensure optimal workstation performance. Deliver desktop support in a managed computing environment using Group Policies in Active Directory, and image creation. Provide customer-focused desktop support using strong interpersonal and customer service skills. Coordinate ...

  11. #834 IT Help Desk Support

    Esolvit is looking for IT Help Desk Support : Required skills: 3 Years of experience in Computer, peripheral, installation, and troubleshooting. 2 Years of Knowledge in directory services and remote access tools. Demonstrated ability to be a team player 1 Year of  Demonstrated excellence in IT customer service and or demonstrated excellence in a help desk environment.    Preferred Skills:  4 Years of  Experience in installing and supporting hardware, software and networked systems in a ...

  12. Live Chat Customer Support Representative

      Position:  Chat Representative Responsibilities:  In Customer care you will service existing accounts utilizing the Live Chat tool on our website. Job duties include: Account testing, Troubleshooting equipment, General customer inquiry. Installing additional items sold or replacements sent. Answer contract and certificate of monitoring questions. Consult and sell the customer additional protection items. Help field General CARE phone calls in an overflow capacity when needed. Other duties ...

  13. Implementation and Support Agent

    We are a healthcare technology and practice management company in the Austin area that is seeking an implementation and support agent. We are in the midst of a significant organizational, technical, and process transformation that has the potential to be a game changer in the healthcare technology sector. We are building a high-powered, self-organizing delivery team, creating scalable, healthcare technology solutions and embracing agile and lean processes to deliver them. In doing this, we need ...

  14. Technical Support - Tier 1 Agents

    SMX, the country's leading provider of on-premise staffing and management solutions, is teaming up with our premier client in Austin to offer exciting and new call center, technical support positions. We have immediate openings for Technical Support - Tier 1 representatives. Benefits: • Earn $14.00 to $16.00 per hour • Weekly Paychecks • Benefit Options Required Skills 1. Tools: 'Power User' level knowledge of Mac OS X • Navigation and customization of Finder, System Preferences and other GUI ...

  15. Tech Support Call Center Agents and Supervisors

    SMX, the country's leading provider of on-premise staffing and management solutions, is teaming up with our premier client in the Austin area to offer exciting Tech Support Call Agent and Tech Support Call Center Supervisor opportunities. Immediate Openings are available. We are looking for passionate, energetic individuals who are looking for advancement within the company. This will prove to be a challenging, yet fun working environment filled with intelligent individuals providing quality ...

  16. Customer Support Representative

    HomeAway.com, Inc. is growing its customer support and production operations group as it continues to build a culture of world-class service. Customer support representatives work directly with travelers, owners, and property managers to discuss service features and rates as well as to assist both owners and travelers with support issues. The most successful applicants are those who thrive in a culture of rapid growth and frequent change.   Responsibilities include:   * Support travelers, owners, ...

  17. Managed Services Support Engineer (Austin, TX)

    Managed Services Support Engineer (Austin, TX) Innovative Computing Systems, Inc. Are you up for a challenge?  Our clients face demanding business workflow and complex technology issues.  Successful candidates operate on the intersection of these two needs.  We are seeking a client facing consultant that successfully understands these requirements.  Strong technical, troubleshooting and analytical skills - combined with a keen ability to communicate well in both verbal and written forms are a must ...

  18. Technical Support Rep - Overnight Job

    Posting Job Description  Posting Job Title: Overnight Tech Support RepTime Warner Cable currently seeks (15) Customer Service Rep 3 (Overnight) for our Customer Ops Service Department. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position. **Start date for these classes will be May 2014 - *The Shift for this position will be Overnight**Position Summary: The Technical Support Representative, via telephone, will provide ...

  19. Integration Support Analyst

    For details and to apply, please visit http://www.careervitals.com/j/6780221 Job Title: Integration Support Analyst Company Name: Precyse Location: Killeen, Texas Job Type: Full-Time Profession: Medical Records/Health Information Technician Career Level: Experienced Experience: Education Level: Travel: % Job Details: RESPONSIBILITIES: • Maintains deep knowledge of current versions of the company’s proprietary applications, such as, PrecyseCode/CAC/CDI, ...

  20. A+ Desktop Support - New Braunfels, TX * CNT032414

    A+ Desktop Support - New Braunfels, TX * CNT032414 A+ certification Desktop support Hardware and Software Audio / Visual Cable Management

  21. Support Services Engineer-paid relo to Morristown, TN-fzsmarAU

    We are looking for someone with a BSME or BSIE with experience in manufacturing technical support. Primary functions of the Support Services Engineer is to ensure that measurement methods and systems are accurate, efficient, and satisfy the measurement requirements based on engineering standards. Program and Troubleshoot Measurement Equipment including: Scanning CMMs, Roughness Gauges, Contour Systems, and Form Measurement Systems. Develop and Improve Measurement Methods. Select and Implement ...

  22. Building Materials Sales Support (2003-376)

    Stock Building Supply is a leading building materials and solutions company for professional homebuilders and contractors in the United States. We are committed to providing an exceptional customer experience for builders and contractors who are engaged in single- and multi-family residential, repair and remodel and light commercial construction. As a leading building materials and solutions company, we have learned a great deal about creating and sustaining customer relationships. We serve many ...

  23. Software Application Support Analyst

    The Role: We are looking for an experienced Technical Support Analyst to provide first and second line support for our U.S and Canadian customers. Preferably, this role will also include first line support for internal IT issues in the U.S office, as the corporate IT department is located in Sweden, but this is not required. He/she will be responsible for: Troubleshoot, diagnose, and resolve application and/or technical customer/partner issues associated with Jeeves ERP software. Stay updated ...

  24. Online Game Support

    **Passionate MMO Gamers with a Customer Service background wanted for immediate interview!** Austin Staffing, Inc. is now accepting applications for online Game Support personnel.  We will be hiring over 100+ support reps over the next few months, with ongoing training classes in between.  These individuals will be part of the customer support experience for an upcoming, highly anticipated Massively Multiplayer Online RPG This position will also support a multitude of other popular online games and ...