
Job Position : Remote Technical Support Location : Austin , TX Duration : 12 months Job Description : · must be able to work in a dynamic team environment, possess good decision making skills, and is able to multi-task while talking to the customer. · Employee should be proficient with communicating and understanding the Austin Offshift Team work environment. · Employee should be able to work in a constantly changing customer/product environment and embrace direct ...
May 17 - Austin - IT & software development

Responsibilities: The L2 agent will need to be proficient in hardwire equipment. Day to day activities include taking inbound calls for customers who specifically have takeover devices and hardwired connection systems. You will also work with our Protect America technicians to ensure quality and completion of onsite projects. Responsibilities also include camera troubleshooting and interactive account creation. This position works 5 days a week and includes 1 weekend day. Training can take up to 4 ...
May 16 - Austin - Customer service

Description: •Create renewal documents for services sales team to ensure timely renewal of accounts •Process contracts, purchase orders and service agreements for customers •Prepare pricing documents/presentations for customers •Maintain sales database for entire services sales team, in order to correctly forecast and complete sales goals •May be asked to produce sales reports to support National Sales Group •Utilize a variety of internal tools and programs to verify customer information is ...
May 13 - Austin - Sales & biz dev

Serialio.com, the world-leader in mobile NFC, RFID and barcode solutions, is expanding our business and Technical Support team to Cedar Park. All technical support team members start with the title of Technical Product Specialist, and will have the opportunity to advance into a more specialized position, depending upon their performance and demonstrated ability to learn technical details of our product offerings, quickly identify issues and provide accurate information to our customers. Technical ...
May 12 - Cedar Park - IT & software development

Level 3 Tech Operations Support (WebSphere Commerce) Austin, TX/Atlanta, GA Long Term Skill Set: • Level 3 Tech Operations Support who has hands on experience in providing Technical Operations support to the Ecommerce environment. • Experience with handling incident management, issue identification, debugging and documentation of the incident. • Use best practices for incident management. • Experience with ...
May 10 - Austin - Retail & wholesale

Nationwide Employer is seeking an experienced Digital Verification CAD Support Engineer for our client in Austin, TX. This position requires a MS in Electrical, Electronics or Computer Engineering and 5+ years of experience as a CAD Engineer supporting Digital Verification Methodologies, OR as a Verification Engineer. The candidate must be familiar with CMOS circuit design, possess knowledge of advanced CAD tools such as Cadence, Synposys or Mentor Graphics and have experience with Verilog. ...
Apr 18 - Austin - Architecture & engineering

Gaming Support Reps Austin Texas Full Time New 24 hour Gaming contact center moving to Austin will be looking to hire over 100 Gaming Support Representatives in all different levels: Entry to Game Masters. Managers and Leads will also be needed. These positions will support a multitude of popular online games and hiring is scheduled to begin the end of April to the first part of May 2013. Positions will provide game support, troubleshooting, etc. Requires experience in a contact center ...
Apr 12 - Austin - Customer service

Client Support Engineer Resource Tech is seeking a highly motivated, self-directed individual to join our client's customer support team as a Client Support Engineer in Austin, TX locations. The client: A leading provider of management software for physical, virtual, and cloud-based IT infrastructures who's product delivers end-to-end service assurance for real-world, hybrid IT that spans physical, virtual and cloud-based infrastructure all from a single pane of glass! VERY COOL! ...
Apr 12 - Austin - IT & software development

Interested in working for a company that knows you by name vs empoyee number. Integrated Human Capital is seeking a qualified candidate to shine in this position! Microsoft Gold Certified Partner seeking seasoned network consultant to provide excellent support to our existing customer base. This position will include providing basic to advanced consultation and support in all aspects of implementing, managing and troubleshooting client network infrastructure. In addition, this consultant will ...
Apr 11 - Austin - IT & software development

#2941 Cerner Support Analyst - 6 month + contract in Austin TX. Cerner Support Analyst Qualifications: • Strong familiarity/ability to support multiple Cerner applications • Experience in build and testing of Cerner applications • Strong leadership skills and desire/ ability to train and mentor staff • Integration Architect experience • Service/help desk operation support • Must have a strong understanding of workflow/process within hospital and clinic setting • Excellent ...
Mar 27 - Austin - Medical & healthcare