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customer service call center in Austin

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  1. Network/Systems Technician

    Our professionals enjoy freedom, flexibility and variety that few career paths offer. We seek out talented individuals with the experience and perspective to explore new approaches to challenges that cross business disciplines and departmental lines. Our professionals work directly with business leaders and their teams on the implementation of global initiatives for some of the world's largest, most dynamic enterprises. Job Description:• The employee will work in a team environment and will be ...

  2. Customer Service Supervisor

    Our professionals enjoy freedom, flexibility and variety that few career paths offer. We seek out talented individuals with the experience and perspective to explore new approaches to challenges that cross business disciplines and departmental lines. Our professionals work directly with business leaders and their teams on the implementation of global initiatives for some of the world's largest, most dynamic enterprises. Description:This position will provide oversight for the customer service ...

  3. Principal Presales Solution Engineer Virtual (Urgent)

    Principal Presales Solution Engineer Information Technology - Computer Software Information Technology - Sales Engineer Full-time United States - Virtual The Compensation $100k to $140k Benefits - Full Relocation Assistance Available - Possible for the ideal candidate Commission Compensation - No Bonus Eligible - Yes Overtime Eligible - No Interview Travel Reimbursed - Yes Detailed Description Company provides technology solutions for small, mid-size and large firms that help them connect with ...

  4. Network Administrator

    PMCS Services is an Austin based company and Prime vendor to State of Texas DIR IT staffing. We have a contracting opportunity with one of our client at Austin, TX. Network Administrator I Reviews, analyzes, and evaluates information technology systems operations. Creates, Designs, Installs, maintains Microsoft SCCM, Manages Desktop environment Patches. Moves and assists in testing and upgrading new and existing hardware and software. Maintains the necessary security controls over software. May ...

  5. Bilingual Customer Service Representative

    Bilingual Customer Service Representative   JOB OPPORTUNITY for a Bilingual Customer Service Representative to join a large and well known Managed Care Organization in the Austin area. This position is a full time opportunity with a great schedule and a very competitive pay rate.  POSITION OVERVIEW: The Bilingual Customer Service Representative will be working in a call center environment providing excellent customer service to health plan members and providers. PAY RATE: $13  MORE INSIGHT: This ...

  6. Director of Information Technology

    JOB DESCRIPTION The Director of Information Technology provides technical and managerial guidance in establishing goals and priorities, and in the overall management of the daily IT functions within Liquidation Channel. This position is directly involved in design, planning, operation, maintenance, and troubleshooting of the company’s local applications and infrastructure. This position is the direct liaison between the IT Department and the executive team and serves as the primary point of contact ...

  7. Internal Recruiter

    In-House Recruiter Location: Austin, Texas Internal Staff Position ASI Overview: Austin Staffing Inc, which was listed in this year's Austin Business Journal's Book of Lists as one of the Top 25 Staffing Companies in Austin, is hiring! With a focuses on Traditional Full Service Staffing and Executive Search; our divisions include Light Industrial, Administrative, Technical, Engineering and Utilities, and Call Center. On our Traditional Staffing side, we offer Temp, Temp to Hire, Direct Hire, ...

  8. Retention Representative - Time Warner Cable

    Retention Representative   Position Summary: The main purpose of the position is to save and retain our current subscribers. In order to increase RGU growth, suggestive sales techniques should be utilized in order to upgrade customer’s accounts to additional products and services. Representatives will be asked to use consultative sales skills to educate the customer on competitive pricing information and assist the customer in comparing and contrasting our products and services versus the ...

  9. Retention Representative - Time Warner Cable

    Retention Representative   Position Summary: The main purpose of the position is to save and retain our current subscribers. In order to increase RGU growth, suggestive sales techniques should be utilized in order to upgrade customer’s accounts to additional products and services. Representatives will be asked to use consultative sales skills to educate the customer on competitive pricing information and assist the customer in comparing and contrasting our products and services versus the ...

  10. Support Engineer

      Customer Support Engineer   Must have a BS with Perl Scripting and Linux Experience   Essential Duties and Responsibilities: Tier 3 customer support Must be an Individual contributor Troubleshooting and solutions resolution Ability to thoroughly analyze and understand the iControl product and steps for implementation in all customer environments Work with developers to identify and resolve more complicated problems Address urgent issues quickly Participate in a rotating on call ...

  11. Bilingual Customer Service Representative

      Bilingual Customer Service Representative   JOB OPPORTUNITY for a Bilingual Customer Service Representative to join a large and well known Managed Care Organization in the Austin area. This position is a full time opportunity with a great schedule and a very competitive pay rate.  POSITION OVERVIEW: The Bilingual Customer Service Representative will be working in a call center environment providing excellent customer service to health plan members and providers.   MORE INSIGHT: This Fortune 500 ...

  12. Outside Sales Representative

    At NAB, we're committed to helping our Sales Partners reach and exceed their full potential. That's why we're there for our team every step of the way. As a member of our team, you can expect nothing less than the best in sales support, cutting-edge products and income generation potential. We are seeking Independent Sales Agents interested in providing electronic payment solutions to business clients. Top Reasons to Partner with North American Bancard: Free Equipment The best FREE TERMINAL ...

  13. Outside Sales Representative

    At NAB, we're committed to helping our Sales Partners reach and exceed their full potential. That's why we're there for our team every step of the way. As a member of our team, you can expect nothing less than the best in sales support, cutting-edge products and income generation potential. We are seeking Independent Sales Agents interested in providing electronic payment solutions to business clients. Top Reasons to Partner with North American Bancard: Free Equipment The best FREE TERMINAL ...

  14. Outside Sales Representative

    At NAB, we're committed to helping our Sales Partners reach and exceed their full potential. That's why we're there for our team every step of the way. As a member of our team, you can expect nothing less than the best in sales support, cutting-edge products and income generation potential. We are seeking Independent Sales Agents interested in providing electronic payment solutions to business clients. Top Reasons to Partner with North American Bancard: Free Equipment The best FREE TERMINAL ...

  15. Operations Manager Austin San Antonio HVACR Div.

    Job Description:   Department Operations Manager / HVACR Division Austin San Antonio   Job Summary:   The Operations Manager plans, organizes, directs, and controls the activities of the assigned department. Responsible for the performance of all department functions – Sales goals, Service calls, Projects, Sales, Material management, and Labor cost. The Operations Manager reports directly to the Director of Operations or the President in the Director of Operations absence.   Essential ...

  16. Commercial HVACR Technician

    Position Description: Lawton Group is a Residential/Commercial Plumbing, HVACR, Electrical Company with 9 offices and 150 nonunion employees throughout Texas headquartered in McKinney, Texas. This position is part of Lawton Commercial Services which reports to the Operations Manager of the location. Hours and days of work may vary. A HVACR Technician has a primary function of performing service and maintenance calls that are assigned by the Operations Manager or call center. This position requires ...

  17. Customer Service Director

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  18. Support Engineer

    Atlassian helps teams turn ideas into reality with JIRA and Confluence - our world class collaboration tools. We're looking for Support Engineers to join us in Austin and be part of a growing team that has one goal: Making our customers awesome! Responsibilities This isn't your typical Support gig. You will have the responsibility of working with a wide range of customers, from start-ups to large corporations, to help identify and resolve product issues. Atlassian is a growing company and there's a ...

  19. Patient Insurance Advocate - Austin TX

    INTERESTED? No need to call, simply go to our website and submit your resume directly on there only, http://www.frontlinesourcegroup.com/ Frontline Source Group - temporary staffing and direct hire firm – is looking for a Patient Insurance Advocate for our Austin, TX client for a Temporary opportunity. Previous medical office experience is preferred. This person will be handling insurance verifications and must have excellent customer service skills. Schedule: Hours are somewhat flexible but ...

  20. Call Center Sales Associate

        JOB DESCRIPTION Seeking a sales associates for who loves new challenges, thrives on constant change and wants to have a significant impact in the daily workings of a 24/7 call center supporting both retail and auction formats of Liquidation Channel. In addition to having the same requirements as the Customer Service Agent, the Personal Shopper-Call Center Sales Associate takes calls from customers who have an idea of what they want, but are unable to find the item on the web, or just prefer ...

  21. Guest Care Coordinator

    Works the front desk and call center to provide premier customer service, check clients in and out, aid service providers, and create a warm atmosphere by answering phones, selling retail, solving problems, and assisting clients. Please complete the application on our website: http://www.azizsalon.com/careers-guest-care-coordinator Performance Dimensions and Tasks Checking clients In and Out -​Greet persons entering establishment, determine nature and purpose of visit, check in using Salon Biz, ...

  22. Customer Support Installations Agent

      Responsibilities:  Installations agents are responsible for providing step by step instructions and technical support over the phone to customers who are self-installing their new home security system. Using excellent communication skills, attention to detail, and patience, agents need to provide verbal instructions to customers without being able to see what the customer is doing and help them understand the step by step instructions of installing each security sensor, programming the control ...

  23. Customer Service Representative

    In this role, Customer Service Representative (also known as General Care position), will provide technical assistance to customers with the setup of their security system, performing diagnosis while guiding customers with step-by step solutions. Solutions include, but are not limited to updating account information, taking payments, giving instructions on how to install/uninstall equipment, deleting/programming new or replacement equipment, power cycling, changing out batteries, troubleshooting. ...

  24. Customer Service Support

     Responsibilities: The L2 agent will need to be proficient in hardwire equipment. Day to day activities include taking inbound calls for customers who specifically have takeover devices and hardwired connection systems. You will also work with our Protect America technicians to ensure quality and completion of onsite projects.  Responsibilities also include camera troubleshooting and interactive account creation. This position works 5 days a week and includes 1 weekend day. Training can take up to 4 ...