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help desk in Austin

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  1. Customer Service Level 1/Level 2 Support Associate

    Our professionals enjoy freedom, flexibility and variety that few career paths offer. We seek out talented individuals with the experience and perspective to explore new approaches to challenges that cross business disciplines and departmental lines. Our professionals work directly with business leaders and their teams on the implementation of global initiatives for some of the world's largest, most dynamic enterprises. Minimum Education and Experience:High school diploma or equivalency and one year ...

  2. Director of Information Technology

    JOB DESCRIPTION The Director of Information Technology provides technical and managerial guidance in establishing goals and priorities, and in the overall management of the daily IT functions within Liquidation Channel. This position is directly involved in design, planning, operation, maintenance, and troubleshooting of the company’s local applications and infrastructure. This position is the direct liaison between the IT Department and the executive team and serves as the primary point of contact ...

  3. Smart Desk Tier1 (Help Desk)

    The primary Smart Desk Tier1 role is that of providing first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and request fulfillment processes, in line with Service Desk objectives. Note: The hours of this position are 7pm-7am  You will work 3 days the first week and then 4 days on alternating weeks with your weekends being 4 days and 3 days  Job Function/Description: Provide first-level contact and problem resolution for ...

  4. Help Desk 2 Core

    DESCRIPTION OF SERVICES: This position will provide end-user support for computer desktops, peripherals, and IT services by installing, monitoring, diagnosing, repairing, maintaining, and upgrading desktop hardware, software, and peripheral equipment to ensure optimal workstation performance. Deliver desktop support in a managed computing environment using Group Policies in Active Directory, and image creation. Provide customer-focused desktop support for TXDMV Staff using strong interpersonal and ...