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  1. Retention Representative

    Responsibilities:  Retention Representatives are responsible to retain existing customers who are threatening to cancel service.  Job responsibilities include, handling inbound cancellation calls, customer escalations calls and make outbound retention calls to customers who have cancelled services or have given written notification of their desire for cancellation.  If a customer expresses desire to cancel services due to issues or dissatisfactions, retention representatives are responsible to assess ...

  2. Customer Service Support

     Responsibilities: The L2 agent will need to be proficient in hardwire equipment. Day to day activities include taking inbound calls for customers who specifically have takeover devices and hardwired connection systems. You will also work with our Protect America technicians to ensure quality and completion of onsite projects.  Responsibilities also include camera troubleshooting and interactive account creation. This position works 5 days a week and includes 1 weekend day. Training can take up to 4 ...

  3. Installations Agent

    Position:  Installations Agent Responsibilities:  Job duties include. ·         Account testing ·         Troubleshooting equipment ·         Assisting with over the phone installation of alarm systems ·         Consult and sell the customer additional protection items. ·         Handle general customer inquiries. ·         Ability to ensure accuracy, quality and efficient handling of each customer. ·         Other duties as needed.  Qualifications: ·         Minimum: 3 months call center ...

  4. Career Fair! Career Fair! Career Fair!

      Anyone looking for Call Center Jobs in Customer Service, Sales, and Tech Support is invited to attend IHC's Career Fair on May 8! With or without Call Center Experience, welcome to apply! The affair will be held at 4030 W Braker Lane Suite 330 Austin, TX 78759. We just need you to bring 2 forms of ID and your most updated resume! The affair is open from 10AM to 3PM and this is exclusively for job seekers only. Please spread this good news to friends and relatives looking for a job ...

  5. Customer Service Specialist

    We are currently seeking an experience customer service professional that is bilingual in English and Spanish who can assist with client service issues, delivery scheduling, order reporting, lead times, pricing and provide back up to accounting for our quarry located in Jarrell, TX. Candidates must have extremely strong communication skills in English and Spanish both verbal and written, the ability to work in a very fast-paced, point of sale environment which is also an active quarry environment, ...

  6. Online Chat Agent

    Online Chat Agent Full Time All Shifts available North Austin $9.00 during training   50 positions now open for Online Chat representatives to assist customers with their telecommunication accounts. Will be assisting with orders, inquiries, and questions as well as suggesting plans and products. 3 week training is provided, and all shifts are available. Contact center is open 7 days per week. Training is conducted M-F 8am to 5pm.   Pay increases after successfully completing the training period, and ...

  7. Customer Care Representative

    In this role, Customer Service Representative (also known as General Care position), will provide technical assistance to customers with the setup of their security system, performing diagnosis while guiding customers with step-by step solutions. Solutions include, but are not limited to updating account information, taking payments, giving instructions on how to install/uninstall equipment, deleting/programming new or replacement equipment, power cycling, changing out batteries, troubleshooting. ...

  8. 5/21: ONSITE JOB FAIR (Will Conduct Immediate Interviews) HIRING NOW

    5/21/13: ONSITE JOB FAIR - (Will Conduct Immediate Interviews) NOW HIRING (Sears Holdings Call Center - Round Rock) Sears Holdings is conducting an on-site job fair to interview candidates with exceptional customer service and computer skills. If you are looking for a job that has immediate benefits, great stability, values hard work, and great advancement opportunities then we look forward to interviewing YOU on Tuesday May 21 between 9am - 2pm. ****If you are not able to attend the event please ...